Refund policy
At Little Spills Inc, we want every customer to feel confident and satisfied with their purchase. We take great care in offering quality furniture for your home, including bedroom sets, dining sets, sofa beds, bunk beds, recliner sets, and more.
Returns
If you are not fully satisfied with your purchase, you may request a return within 7 days of delivery. To be eligible for a return, the item must be unused, undamaged, and in its original packaging.
Returned items must be in the same condition in which they were received. Products that have been assembled, used, damaged, or altered may not be eligible for return.
Non-Returnable Items
The following items cannot be returned:
Custom or special-order items
Clearance or final sale items
Used, assembled, or damaged products
Items without original packaging
Products damaged due to misuse or improper handling
Damaged or Incorrect Items
Please inspect your order upon delivery. If your item arrives damaged, defective, or incorrect, contact us as soon as possible with photos and order details. Our team will review the issue and help arrange a replacement, repair, or suitable solution.
Refunds
Once your returned item is received and inspected, we will notify you about the approval status of your refund. If approved, the refund will be processed to your original payment method.
Please note that original delivery charges, assembly fees, and return shipping fees may be non-refundable unless the return is due to our error.
Exchanges
Exchanges may be available depending on product availability. If you would like to exchange an item, please contact us and our team will guide you through the process.
Order Cancellations
Orders may be cancelled before processing or delivery scheduling begins. Once an order has been shipped, dispatched, or prepared for delivery, cancellation may no longer be possible.
Return Shipping
Customers are responsible for return shipping or pickup costs unless the item was received damaged, defective, or incorrect. Returned products must be properly packed to avoid damage during transit.
Contact Us
For return, refund, or exchange requests, please contact our customer support team with your order number and product details.
We are always here to help and make your shopping experience smooth and stress-free.